Support

How does CryBaby work?

Tap the microphone button on the Analyze screen (the app records 7 seconds of crying), or turn on Monitor mode. Our server analyses the sound (pitch, loudness, rhythm of the crying) with an AI model and combines it with your diary (time since feeding, sleep, diaper) to estimate the most likely reason: hunger, sleepiness, discomfort, pain or gas, or a need for attention.

How accurate are the results?

They are estimates, not a diagnosis, and they can be wrong. CryBaby is in beta and its model is still learning. Your answers after an analysis (whether the reason was right and what calmed the baby) help to improve it.

How do I delete my account and all data?

In the app open Settings → Delete account and confirm. Your account, children, diary, analyses, feedback and recordings are deleted from our server immediately and permanently. This cannot be undone.

If you can no longer sign in, email [support email not configured] from your account's email address and we will delete the account for you.

How do I delete only the recordings?

In Settings, turn off the switch for storing recordings. All recordings kept so far are deleted immediately, and new ones are not kept. Analysis results remain.

How do I delete one analysis, diary entry or child?

Analyses and diary entries are deleted on the Diary tab. A child can be deleted on the Child details screen; this also deletes all of the child's analyses, recordings and diary entries.

I forgot my password

Password reset is not available in the beta yet. Email [support email not configured] from your account's email address and we will help — for example, by deleting the old account so that you can sign up again.

The app can't use the microphone

CryBaby uses the microphone only to record crying. On iPhone: Settings → CryBaby → turn on Microphone. On Android: Settings → Apps → CryBaby → Permissions → Microphone.

Tips for Monitor mode

Place the phone 1–2 metres from your baby and keep it on the charger — the screen stays on while monitoring. There is a 30-second pause after each analysis. The phone sends a short clip to the server only when it hears a sustained loud sound.

When should I see a doctor?

Whenever you are worried. Seek medical help right away if the baby has a fever (under 3 months: 38 °C or higher), the crying is unusual (very high-pitched, weak or non-stop), or there are breathing difficulties, refusal to feed, repeated vomiting, unusual sleepiness or a rash. In an emergency call 103. CryBaby is not a medical device.

How do I change the language?

Open Settings and choose Oʻzbekcha, Русский or English.

Where is my data stored?

On our own server in Uzbekistan. Details: Privacy Policy.